NovaRing Care+Coverage

NovaRing Care+ Service Scope

  • Accidental Damage

    Covers damage caused by drops, impacts, or wear.

  • Theft Protection

    Covers a replacement if your ring is stolen.

  • Lost Ring Replacement

    Covers a replacement if your ring is accidentally lost.

How to use the activation code?

  • 1. Purchase & get your code

    Buy NovaRing Care+ on the official website, then find your activation code in the order email or on the order page.

  • 2. Open the app & navigate

     Pair your ring with the app, then go to “Me” → “NovaRing Care+”.

  • 3. Input & activate

    Copy and paste your activation code into the field, then tap “Activate”.

Lost your ring?

Here's how to get a new one

  • 1. Purchase & get your code

    Buy NovaRing Care+ on the official website, then find your activation code in the order email or on the order page.

  • 2. Open the app & navigate

    Pair your ring with the app, then go to “Me” → “NovaRing Care+”.

  • 3. Input & activate

    Copy and paste your activation code into the field, then tap “Activate”.

Replacement Details

Translation missing: en.<p><strong>1. Replacement Contents</strong></p><p>The replacement ring includes the ring only. Accessories such as the charging case are not included and cannot be exchanged. The replacement will match the original ring’s size and color.</p><p><strong>2.Shipping Fee</strong></p><p>A $10 shipping fee applies to each replacement request.</p><p><strong>3. Ring Deactivation</strong></p><p>For safety reasons, the original ring will be deactivated 30 days after the replacement has shipped.</p><p><strong>4. Coverage Transfer</strong></p><p>If a replacement is made during the warranty period, your NovaRing Care+ coverage will transfer to the new ring. Simply enter the original ring’s serial number (SN) and activation code in the app.</p><p><strong>5. Care+ Status</strong></p><p>Users can check the status of their NovaRing Care+ in the app.</p><p><strong>6. Refund Policy</strong></p><p>If the ring is returned within 14 days in accordance with NovaRing’s official return policy, a refund for NovaRing Care+ is available. No refund will be issued if the return window has expired or if the Care+ service has already been used for a replacement.</p>